(for Logistifie Dispatch System - with Auto-Onboarding & Optional Paid Services)
LOGISTIFIE LTD
This Subscription Agreement (“Agreement”) is entered into between Logistifie Ltd. (“Provider” or “Company”) and the subscribing business or individual (“Client” or “Customer”).
The Company hereby grants the Client, including its authorised users, a non-exclusive, non-sublicensable, non-assignable, royalty-free, and worldwide license to access and use the Logistifie Dispatch System (the “Service”) solely for internal business operations, in accordance with this Agreement and the Company’s online Terms & Conditions.
The Provider offers access to the Dispatch System via self-service auto-onboarding, free of upfront payment.
Additional services, features, or customisation (e.g., integrations, branding, premium support, unlimited bookings, or extended vehicle capacity) may be provided at additional cost, as agreed in writing or via the Provider’s official pricing schedule.
5.1 Initial Support - Effective from the Agreement date, while the subscription remains active:
5.2 Renewed Support - Core operational support remains free; however, enhanced “Super Service” support may be purchased at additional cost.
6.1 Performance - The Company will perform the Services to meet or exceed applicable service levels.
6.2 Errors - Customer shall report errors with details; the Company will make reasonable adjustments to correct them.
6.3 Delays - The Company shall use reasonable efforts to avoid and remedy delays in Services.
Clients agree to:
Restrictions (Customer will not):
The Client is solely responsible for obtaining any licenses, permits, or authorisations required by the UK or other governments for export.
The Provider will process personal data in compliance with the Client’s jurisdictional laws, including but not limited to:
11.1 Commencement & Minimum Term - Agreement effective upon account creation; minimum contract term as per the package selected.
11.2 Termination by Client - Client may terminate after the minimum term with 30 days'' written notice.
11.3 Termination for Non-Payment - The Company may terminate immediately if the Client fails to pay subscription fees 3 times in any 12 months after the minimum term.
13.1 By Company - Company indemnifies the Client against third-party claims alleging Service infringement of IP rights.
13.2 Notice - Client must notify Company of any indemnifiable claim and provide documentation.
13.3 Failure to Notify - Failure to provide notice relieves Company of indemnification obligation.
13.4 Exclusive Remedy - Indemnification is the Client’s exclusive remedy.
15.1 Entire Agreement - This Agreement supersedes all prior understandings.
15.2 Amendment - May only be amended by Logistifie Ltd via written confirmation.
15.3 Assignment - Neither party may assign rights/obligations without consent.
15.4 Notices - Notices may be sent by:
15.5 Governing Law - Laws of the Client’s principal place of business shall apply (see Section 9 list).
15.6 Severability - Invalid provisions do not affect the remainder.
15.7 Waiver - Failure to enforce rights is not a waiver.
15.8 Force Majeure - Neither party is liable for failure/delay due to circumstances beyond reasonable control (excluding general economic conditions).
By proceeding, you affirm that you have carefully read and understood these Terms and Conditions and that your acceptance—whether by signature, electronic confirmation, or use of the services—constitutes a valid, binding, and enforceable agreement between you and the Company, carrying the same legal effect as a duly executed written contract under applicable law.
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